Citibank in 26916 La Paz Road

Customer Reviews about Citibank:

• ★ ★ ★ ☆ ☆
  Why is their hours of operation not listed???
  By A Google User, June 22, 2017
• ★ ☆ ☆ ☆ ☆
  Terrible service. Came in at 4:15pm to open a new business account and drove in from San Clemente to do it.. Granted it was cutting it close to the closing time, but the person I spoke with said, not a problem, can I wait for 10-15 minutes while she finished up with a client. I said, no problem and waited by the front door. Then another lady came into the office and sat down. The person who told me to wait, then said, if it would be ok to help the lady first, before she helped me. Because it was a woman, I said, that would be fine. Then another person came in to get a cashiers check, so the lady who was going to help me again asked if she could help the other person. At this point, I said, I have been waiting for 40 minutes and it would be nice if she followed the line of people waiting patiently. She then decided to help me, but as I sat at her desk, she said, you know what, because it was now 5:00, would you mind coming back tomorrow? I told her that I drove in from San Clemente to open this account and I was gracious enough to wait 40 mins and that I would appreciate her helping me now. I thought that would be the proper thing to do. She thought otherwise. I asked to speak to the manager, and she WAS the manager. Terrible service. Would never recommend this location if that is how the management treats customers. Especially potential new customers.
  By ERic Hua, March 20, 2017

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